59201 National Certificate in Management: Learning Program General Management
Level 5 Credits 160
PURPOSE
Manage yourself and others and to lead the business require a broader mindset – Best practice insight is a mindset. Through modular blended learning experiences, the General Managerial Leadership Development Program (GMLP) focuses on specific competencies or custom designed for companies to empower you to deliver positive, immediate and lasting impact. You will be equipped with the business acumen, leadership skills, and mindset to navigate today’s challenges and excel in tomorrow’s uncertain, business world.
The General MLP is for successful experienced first -line managerial leaders, project managers, department heads, and other middle managerial leaders to accelerate their potential by infusing knowledge and to prepare for new challenges ahead.
FOCUS AND OUTCOMES
The focus of this qualification is enabling you to develop competence in a range of knowledge, skills, attitudes and values:
- Initiating, developing, implementing and evaluating operational strategies, projects and action plans .
- Monitoring and measuring performance and applying continuous or innovative improvement interventions.
- Leading a team of first-line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams.
- Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain.
- Applying the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks.
- Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.
DELIVERY MODE
The General MLP can be either delivered as a learnership, which will qualify the sponsoring employer for an additional tax deduction, or it can be offered as a training programme without the learnership requirements. Our blended virtual facilitator-led training delivery method combines F2F classroom instruction (theory and practical) with online activities and is participative, interactive and hands-on. We use a variety of techniques and tools such as simulations, roleplays, presentations, videos, games, discussions, questionnaires, case studies, facilitation.
59201 National Certificate in Management
The program is spread over four seasons – one year to meet the needs of the employers’ schedule.
Overview
Personal Efficiency and Knowledge Management
1. Apply the principles of ethics to improve organisational culture (SAQA ID 252042)
2. Apply the principles and concepts of emotional intelligence to the management of self and others (SAQA ID 252031)
3. Apply the principles of knowledge management (SAQA ID 252044)
The fundamentals of business and financial insight, grounded in today’s complex realities to make sound business decisions.
Busness Acumen
1. Apply mathematical analysis to economic and financial information. (SAQA ID 252036 ).
2. Manage the finances of a unit (SAQA ID 52040 ).
3. Apply a systems approach to decision making (SAQA ID 252026).
Leveraging Innovation and Best Practice
1. Create and manage an environment that promotes innovation (SAQA ID 252020).
2. Evaluate current practices against best practice (SAQA ID 252024).
Operational Planning
Plan the Work and Work the Plan
1. Develop, implement and evaluate an operational plan (SAQA ID 252032).
2. Develop, implement and evaluate a project plan (SAQA ID 252022).
3. Develop and implement a strategy and action plans for a team, department or division (SAQA ID 15219).
4. Monitor, assess and manage risk (SAQA ID 252025).
Improve Workplace Relationships
Establish Lasting Workplace Relationships
1. Use communication techniques effectively (SAQA ID 12433).
2. Devise and apply strategies to establish and maintain workplace relationships (SAQA ID 252027)
3. Interpret and manage conflicts within the workplace (SAQA ID 114226)
4. Conduct negotiations to deal with conflict situations (SAQA ID 117853)
Develop people
Create Organisational Capability and Excellence
1. Lead people development and talent management (SAQA ID 252029)
2. Promote a learning culture in an organisation (SAQA ID 252041)
Leading Teams
Lead Team to Create and Deliver Value
1. Analyse leadership and related theories in a work context (SAQA ID 120300)
2. Build teams to achieve goals and objectives (SAQA ID 252037)
3. Manage a diverse work force to add value (SAQA ID 252043)
4. Recruit and select candidates to fill defined positions (SAQA ID 12140)
5. Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks (SAQA ID 15224)
Leading Performance
Ultimate Performance and Coaching
1. Monitor and evaluate team members against performance standards (SAQA ID 252034)
2. Select and coach first line managers (SAQA ID 252035)
Building Change Capacity
1. Formulate recommendations for a change process (SAQA ID 252021)